We were recently contacted by Weathergard Windows of Oak Park, Mi. It seems that there has been a little confusion between Weathergard of Michigan and WeatherGuard of Indiana.

We humbly admit our error and have edited this page to rectify that error.

Weathergard Windows is located in Oak Park Mi. As with any company, reviews can go to extremes. Some think they are the greatest thing since sliced bread, while others feel they are out to destroy their lives. The truth is usually somewhere in between.

“My new windows are beautiful! They have already saved me money on our electric bill as well! The installers were extremely polite, friendly and knowledgeable! I was concerned about the mess but Weatherguard actually left my home cleaner than when they started-NO JOKE! The price was exceptional and the quality of their product is too! This wasnt my first call to a window company but it was my last- they out did their competition! I have already recommended them to many of my friends! I even was so impressed that I called to talk to the owner himself..which I actually got to do! Keep up the nice work Weatherguard!”
–krista from Yahoo Local

“Weathergard installed a sliding patio door for us. Outstanding pricing, product and customer service. Would definitely recommend them to my friends and family.”
–KP from Yahoo Local

“Worst customer service I’ve ever had! The installers came to put in the windows and I noticed about a half hour after they arrived that my 2 labrador retrievers were missing. The installers had left the door open and my dogs got out. Turns out they were picked up by animal control and I had to pay $127 to get them back. When I returned with my dogs, I called the service department to express my concerns. I was told the installers were not responsible because my dogs were not secured. So, this time I put them in our fenced back yard. To my surprise about an hour later, a woman from the neighborhood brought my dogs back to the house because they got out AGAIN! The fence door wasnt latched…and guess who didn’t latch it? The installers! When I got ahold of customer service again, they criticized me for not having a job (not sure what that has to do with anything) and said I had no common sense and was irresponsible and that I should have been supervising my dogs the entire 11 hours they were here. The installers needed to be supervised! We paid $4000 for windows, and they had a fit about refunding me the $127 that was needed to get my dogs back. I am totally disgusted with this company! Now we are stuck with this company if we ever need work done on the windows. I’m sure I’ll get the fabulous (right!) customer service that I got during the initial install. Update: Weathergard originally said they would (after a LONG battle) reimburse me $60. When my check never came in the mail, a phone call to them revealed that they were not going to send me the $60 because of the review I posted. Obviously you cannot trust what they say and they are trying to scare me into removing my review. I feel it is more important for customers to know the truth about their poor customer service. I would have never posted a negative review if they would have just had good customer service in the first place and taken care of this issue in a respectful manner.”
–Amanda from Yahoo Local

“We hired Weathergard to install new windows in our home. We could not be happier with the level of service that we received at all stages of our experience. The sales team was courteous and responsive and the installers were professional and tidy. I cannot say enough positive things about this company. In an age where it is difficult to put your trust in a contractor, Weathergard really stands out as a contractor with integrity. I would definitely use them again.”
–Lee K from Yahoo Local

“I had two sets of door walls installed by WeatherGard in September, 2007. The staff was professional, the workmanship was good and other than a latch problem that they came out and fixed, the door walls have worked beautifully over the past 18 months.”
–Tom G from complaintsboard.com

This company has the WORST customer service I’ve ever experienced! If you need to address any negative issues with this company, they will be very rude, demeaning, and disrespectful to you. When my family was looking at different window companies, we wanted one that had a great product AND excellent customer service. Guess we chose the wrong one! Should have gone with Wallside like we were originally going to.”
— MacDermaid19 from complaintsboard.com

Bottom Line: Although we hopefully have the right company and the right reviews this time, the overall concensus hasn’t really changed much. The reviews are hovering around 60-40 now instead of 50-50. Some reviews are glowing while others are scathing and we admit that most people are quite happy with Weathergard Windows (hopefully we spelled it right this time).